Details: This international industry leader has an immediate 3+ month contract opening in Arlington, TX for an Infrastructure Operations and Service Support Analyst. Will be responsible for the deployment and management of platforms to ensure operational continuity, availability, recoverability, performance and capacity in compliance with Service Level Agreements. This includes testing, deployment, administration, and restoration of service for Infrastructure and application solutions. Will be responsible for the creation of the daily Transportation network optimization solutions. Using Transportation optimization technology, this role owns the planning and execution of the Network Optimization business process from origination of orders through final tender to the assigned carrier. Duties include: 1. Insure daily Transportation plans created can be successfully executed by field sites providing the service and productivity levels needed. 2. Resolve optimization issues driven by order changes and ship date delays. Work closely with field personnel to determine resolution. Work with the Network Enabler and Technical Development teams to improve solution or technology solution quality 3. Work with the field to resolve daily execution issues that arise. Support the field by insuring emergency shipments are managed in a timely manner and meet service expectations 4. Manage the order feed processes to the Transportation Management System including those generated by various Order Management Systems and those manually entered. Collaborate with peers (Network Coordinators) to balance daily workloads and support the business. 5. Produce/review various performance reports to drive results . This position requires: • Bachelor’s Degree and 5 years of related IT business work experience • Experience in Technology Operations and Support Services • Inventory and Asset Management Experience• Project management experience working with small to medium complex projects • Technical aptitude to understand and apply technology solutions to support business change • Ability to travel 5% • DB administration preferred • Certifications preferred - Cisco Certified Networking Associate, Microsoft Certified System Engineer, ITIL Foundations, Project Management • Strong analytical and problem solving skills • Strong communication skills, both oral and written Prefer experience with Manufacturing Execution Systems (procurement, administration, support, lifecycle), Windows Server OS & clustering (procurement, administration, support, lifecycle), Active Directory - (administration, support),Virtualization (VMware/VMotion) (administration, support, lifecycle), Networking – LAN, VLAN, ACL, AP ( administration, support, lifecycle), Wireless Handhelds (profile maintenance, support, testing, lifecycle), ACL changes – liaise with backline teams to (testing, implementation), Network Printers – label, laser, multifunction copiers (configuration, support, lifecycle), Print queue - (administration, configuration, support) & Virtual Tape Library/Backup – (support, lifecycle) Background Check & Drug Screen RequiredApplication RequirementsClient will not accept subcontractorsYou must be authorized to work in the U.S. on a full-time basis.Required Qualifications:Project ManagerTMS (Transportation Management System)TransportationInventoryAsset ManagementManufacturingBenefits/PerksMedicalDentalVisionand Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care InsuranceDependent Care Assistance. 401(k) with Roth feature. Free e-Learning Courses .mtxHdr {font-size:1.5em; color:#004E61; font-weight:bold}About MATRIXWhatever your career destination, we're how you get there. For more than 27 years, MATRIX has placed talented contract and permanent IT professionals like yourself at thousands of top-notch organizations throughout the U.S., ranging from Fortune 50 to small IT shops across all industries.MATRIX surrounds you with personal services from assistance with your resume and interviewing skills, to background information on the companies you will interview with, and more.Once you are onboard as a MATRIX consultant, we offer outstanding benefits, a 401(k) program (or plan), discounted training, and other valuable incentives.Apply today at MATRIX.Please Note: Your resume will never be submitted to a client company without your prior knowledge and consent to do so.
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